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Support & FAQ
Last updated: 09/02/2026
Frequently Asked Questions
Roo is an AI Companion designed to provide empathetic support throughout your pregnancy and motherhood journey. Roo is not a real human but a sophisticated AI trained to respond to your needs with care and compassion.
No. Roo does not use your conversations for training AI models. Messages are processed solely to generate a response and are not stored.
Yes. You have full control to delete your data. You can request deletion any time using our data deletion request form.
No. Roo is an AI companion for emotional and informational support only. It is not a substitute for professional medical advice. Always consult a qualified healthcare provider for clinical concerns.
Roo is specifically built for mothers. Every health response is verified by OB-GYNs and cited with medical sources. Roo also remembers your journey, personalizes support to your stage, and can connect you to real specialists when needed.
Yes. When you need more than conversation, Roo can connect you to OB-GYN tele-consults and licensed psychologists directly through the app.
Additional Resources
For more information about how we handle your data, please review our policies:
Get in Touch
Have a question we didn't cover? We're here to help. Reach out to us at:
support@rooai.care
We typically respond to support requests within 24-48 hours.
⚠️ Important Disclaimer
Roo is an AI companion designed for informational and emotional support purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always consult with a qualified healthcare provider for any medical concerns or clinical evaluation.